Jericho Consulting

We assist organizations accomplish their goals by implementing processes that enable employees and management to work more effectively toward a common goal.

At Jericho Consulting, we believe that an organizations ability to arrive at a common vision and

PERFORMANCE PLUS

The Importance of Problem Solving

“When we can identify a problem and face the problem with confidence and enthusiasm, the solution is on the way.”

-Zig Ziglar
Motivational Speaker

If you truly want to increase your company’s profitability, teach your employees that their main role is to solve the problems and fulfill the needs of your customers.

Whether you are selling a product or providing a service, when your customers have confidence in your ability to help them with their every need, they will keep returning. And once your employees learn the skill and techniques of effective problem solving, you will have devoted customers.

The number one skill to effective problem solving is quality listening. Help your employees become better listeners and you’ll be on your way to greater profitability.

their ability to communicate that vision to each employee is the key to a successful operation. The communication of this vision incorporates two important pieces. First it acknowledges what the organization currently is, and secondly it communicates what it desires to be.

We will work with your team to maximize the potential of each employee, linking their unique abilities and talents with the vision of your company and bringing your company dynamic results.

Services Provided
Here are just a few of the areas of expertise offered through Jericho Consulting.

Custom Tailored Seminars and Presentations (see separate tab)
Various Human Resource Consulting Activities
In Your Opinion - Employee, Customer & Corporate Surveys
Visioning Discernment
Strategic Planning & Goal Setting
Staff, Leadership, and Executive Development
Recruitment & Retention Programs
Performance Management – Managing Associate Performance Software (MAPS)
Management Audits
Myers-Briggs, 16 PF, Value Survey, Problem Solving Survey, Managerial Style Survey & Other Assessments
Succession Planning
Scientific Content Analysis - SCAN

Past Client Services & Accomplishments

Investigation and Resolution of Severe Customer Complaints
Business Plan Development for Retail Grocers, Retail Florist, Catholic Elementary School, Movie Theater, and Family Entertainment Center
Identification of Management and key Leadership candidates using various assessment tools including the Myers-Briggs Type Indicator, 16 PF & Value Survey
Executive development program to maximize leadership abilities while managing limitations
Development of three acquisition teams to purchase various retail companies
Development, Implementation and Analysis of Employee & Customer Surveys; wrote Action Plans to address issues raised and enhance areas of strength
Development and Implementation of Comprehensive Performance Management System for retail, manufacturing, service, and banking/financial services employees (MAPS)
Development and Implementation of Performance Based Bonus Compensation System for executives, management and supervisory personnel (Eyes on Excellence)
Developed and implemented fee-for-service training program for wholesale grocery industry
Wrote various training manuals/handbooks utilizing programmed learning techniques
Developed, wrote, designed and produced employee orientation manuals and videos
Comprehensive analysis of Retail Store operations and recommendations for improvement
Assisted retailers in creating a Vision for their company and establish the action plans necessary to move toward their vision
Development, production and ownership of industry leading Produce Identification Guide designed to reduce front-end shrinkage in grocery stores
Successful product creation, development, manufacturing and marketing of the Original Fireplace Blanket
Employee assessment and development using the Myers-Briggs Type Indicator and several other assessment tools
Execution of hiring agreements, separation agreements, and complete recruitment and selection of management staffing up to and including company president
Development and presentation of various training programs including Leadership, Customer Service, Hiring, Communications, and Performance Evaluation
Personal leadership coach
Organizational planning and re-engineering
Video Production of various orientation & training programs
Development of Decision Matrix for hiring of key positions; includes technical, personal & situational musts and wishes
Developed format for reviewing all positions and building job descriptions
Developed self-directed Management Training Programs
Developed and implemented “Certified” Training Programs
Developed Scholarship Program & Tuition Reimbursement Program


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	We assist organizations accomplish their goals by implementing processes that enable employees and management to work more effectively toward a common goal. At Jericho Consulting, we believe that an organizations ability to arrive at a common vision and PERFORMANCE PLUS The Importance of Problem Solving “When we can identify a problem and face the problem with confidence and enthusiasm, the solution is on the way.” -Zig Ziglar Motivational Speaker If you truly want to increase your company’s profitability, teach your employees that their main role is to solve the problems and fulfill the needs of your customers. Whether you are selling a product or providing a service, when your customers have confidence in your ability to help them with their every need, they will keep returning. And once your employees learn the skill and techniques of effective problem solving, you will have devoted customers. The number one skill to effective problem solving is quality listening. Help your employees become better listeners and you’ll be on your way to greater profitability. their ability to communicate that vision to each employee is the key to a successful operation. The communication of this vision incorporates two important pieces. First it acknowledges what the organization currently is, and secondly it communicates what it desires to be. We will work with your team to maximize the potential of each employee, linking their unique abilities and talents with the vision of your company and bringing your company dynamic results. Services Provided Here are just a few of the areas of expertise offered through Jericho Consulting. Custom Tailored Seminars and Presentations (see separate tab) Various Human Resource Consulting Activities In Your Opinion - Employee, Customer & Corporate Surveys Visioning Discernment Strategic Planning & Goal Setting Staff, Leadership, and Executive Development Recruitment & Retention Programs Performance Management – *Managing Associate Performance Software (MAPS)* Management Audits Myers-Briggs, 16 PF, Value Survey, Problem Solving Survey, Managerial Style Survey & Other Assessments Succession Planning Scientific Content Analysis - SCAN Past Client Services & Accomplishments Investigation and Resolution of Severe Customer Complaints Business Plan Development for Retail Grocers, Retail Florist, Catholic Elementary School, Movie Theater, and Family Entertainment Center Identification of Management and key Leadership candidates using various assessment tools including the Myers-Briggs Type Indicator, 16 PF & Value Survey Executive development program to maximize leadership abilities while managing limitations Development of three acquisition teams to purchase various retail companies Development, Implementation and Analysis of Employee & Customer Surveys; wrote Action Plans to address issues raised and enhance areas of strength Development and Implementation of Comprehensive Performance Management System for retail, manufacturing, service, and banking/financial services employees (MAPS) Development and Implementation of Performance Based Bonus Compensation System for executives, management and supervisory personnel (Eyes on Excellence) Developed and implemented fee-for-service training program for wholesale grocery industry Wrote various training manuals/handbooks utilizing programmed learning techniques Developed, wrote, designed and produced employee orientation manuals and videos Comprehensive analysis of Retail Store operations and recommendations for improvement Assisted retailers in creating a Vision for their company and establish the action plans necessary to move toward their vision Development, production and ownership of industry leading Produce Identification Guide designed to reduce front-end shrinkage in grocery stores Successful product creation, development, manufacturing and marketing of the *Original Fireplace Blanket* Employee assessment and development using the Myers-Briggs Type Indicator and several other assessment tools Execution of hiring agreements, separation agreements, and complete recruitment and selection of management staffing up to and including company president Development and presentation of various training programs including Leadership, Customer Service, Hiring, Communications, and Performance Evaluation Personal leadership coach Organizational planning and re-engineering Video Production of various orientation & training programs Development of Decision Matrix for hiring of key positions; includes technical, personal & situational musts and wishes Developed format for reviewing all positions and building job descriptions Developed self-directed Management Training Programs Developed and implemented “Certified” Training Programs Developed Scholarship Program & Tuition Reimbursement Program
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